Privacy Policy – India Medical Trip (Powered by P&P Global Health)
Effective Date: 15 August 2025
Last Updated: 15 August 2025
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Introduction
At India Medical Trip (Powered by P&P Global Health), we value your privacy and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your data when you use our website, mobile applications, or any related services. By using our services, you consent to the practices outlined in this Privacy Policy.
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Information We Collect
2.1 Personal Information
We collect the following personal details when you register on our website or use our services:
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Full Name
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Email Address
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Phone Number
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Residential Address
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Passport Information (if required for travel booking)
2.2 Medical Information
To facilitate medical treatments, we may collect the following:
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Health history and medical records (provided voluntarily)
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Specific treatment requirements and preferences
2.3 Payment Information
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Payment method details (processed securely via our payment gateway partner)
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Transaction IDs and payment confirmation
2.4 Usage Information
We automatically collect the following data through your interaction with our website or applications:
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IP address
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Browser type and version
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Device type (laptop, mobile, etc.)
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Pages visited and time spent on our website
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Referring website or search engine
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How We Use Your Information
We use the information we collect for the following purposes:
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To process your medical tourism bookings, consultations, and appointments
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To facilitate travel arrangements (e.g., flights, accommodations, and transportation)
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To communicate important updates regarding your treatment, travel, and bookings
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To ensure the security of our website and services
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To improve our website, services, and customer experience
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To comply with legal obligations, including healthcare regulations
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How We Share Your Information
We do not sell or rent your personal data. However, we may share your information with:
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Medical Service Providers: Hospitals, clinics, and doctors who are part of our network for treatment.
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Travel Partners: Airlines, hotels, and transport providers for making arrangements on your behalf.
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Payment Processors: Secure payment gateways for processing transactions.
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Legal Authorities: If required by law, court order, or fraud investigation.
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Data Storage & Security
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We take appropriate technical and organizational measures to protect your data.
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All personal and payment data is stored securely using encryption techniques.
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Access to sensitive data is restricted to authorized personnel only.
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We use industry-standard SSL encryption for secure data transmission.
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In the event of a data breach, we will notify affected users within 72 hours.
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Your Rights
As a user, you have the following rights regarding your personal data:
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Access: You can request access to your personal data.
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Correction: You can request correction of inaccurate or outdated information.
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Deletion: You can request deletion of your data (subject to legal obligations).
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Consent Withdrawal: You can withdraw consent for marketing communications at any time.
To exercise these rights, please contact us at support@indiamedicaltrip.com.
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Cookies & Tracking
We use cookies to enhance user experience and improve website performance:
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To remember your preferences
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To analyze website traffic
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To improve website speed and functionality
You can disable cookies through your browser settings, but this may affect certain website features.
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Data Retention
We retain your personal data for:
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The duration of your medical trip, treatment, or travel services
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Up to 3 years after your treatment or travel plan ends, for legal and record-keeping purposes
After this period, your data will be securely deleted or anonymized.
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Third-Party Links
Our website may contain links to third-party websites (e.g., travel agencies or partner hospitals). We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies before sharing your personal data.
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Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the revised date.
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Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at:
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Email: support@indiamedicaltrip.com
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Phone: +91-9220362013
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Address: Plot No. 116, SF2, Vidhayk Colony, Nyay Khand-1, Indirapuram, Ghaziabad -201014